HEALTH-CLOUD-ACCREDITED-PROFESSIONAL TRAINING MATERIALS - 2025 SALESFORCE SALESFORCE HEALTH CLOUD ACCREDITED PROFESSIONAL REALISTIC RELIABLE EXAM TESTKING PASS GUARANTEED

Health-Cloud-Accredited-Professional Training Materials - 2025 Salesforce Salesforce Health Cloud Accredited Professional Realistic Reliable Exam Testking Pass Guaranteed

Health-Cloud-Accredited-Professional Training Materials - 2025 Salesforce Salesforce Health Cloud Accredited Professional Realistic Reliable Exam Testking Pass Guaranteed

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The healthcare industry has been growing exponentially over the past few years, and with this growth comes a demand for skilled professionals who can navigate the complex landscape of healthcare systems. Salesforce, a leading provider of cloud-based solutions, recognized this need and developed the Salesforce Health Cloud platform to help healthcare organizations manage patient data more efficiently. As a result, they also launched the Salesforce Health-Cloud-Accredited-Professional Certification Exam for professionals who can demonstrate expertise in this domain.

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Salesforce Health Cloud Accredited Professional Sample Questions (Q57-Q62):

NEW QUESTION # 57
Bloomington Caregivers has replaced its legacy Contact Center application with Health Cloud. During user acceptance testing (UAT), the call center team is reporting differences between current Identity Verification business processes and what was built in Health Cloud.
The call center manager has requested the following changes:
* Birth Date be available in results and as an optional verifier, but no longer required for verification purposes
* Add 'Bloomington ID', a custom field on Account, to search results and as a required verifier What should a consultant do to meet these requirements?

  • A. Add two copyright Verification Process Field records for 'Bloomington ID'. Set the Field Type to Result Field and set the Required field to true. Add the new record to the Lightning component parameters in the identity flow screen in Flow Builder.
  • B. Add two copyright Verification Process Field records for 'Bloomington ID'; one with the Field Type set to Result Field and one with Field Type set to Optional Verifier. Delete the Birth Date record which has the Field Type value Required Verifier.
  • C. Add two copyright Verification Process Field records for 'Bloomington ID'; one with Field Type set to Result Field and one with Field Type set to Required Verifier Change the Birth Date record with Field Type value Required Verifier to Optional Verifier
  • D. Add 'Bloomington ID' to the picklist choices within the Identity Verification flow and mark it as required. Remove the Birth Date record from the required fields picklist and add Birth Date to the optional verifiers picklist.

Answer: C

Explanation:
To meet the requirements of the call center manager for identity verification, a consultant should do the following:
Add two copyright Verification Process Field records for 'Bloomington ID'; one with Field Type set to Result Field and one with Field Type set to Required Verifier: This step allows the consultant to add 'Bloomington ID' as a custom field on Account to the identity verification process. The Result Field record type makes the field appear in the search results, while the Required Verifier record type makes the field mandatory for verification purposes5.
Change the Birth Date record with Field Type value Required Verifier to Optional Verifier: This step allows the consultant to change the status of Birth Date from a required field to an optional field for verification purposes. The Optional Verifier record type makes the field appear in the verification screen, but does not require a match for verification6. Adding 'Bloomington ID' to the picklist choices within the Identity Verification flow, removing Birth Date from the required fields picklist, adding Birth Date to the optional verifiers picklist, deleting Birth Date record, or adding new record to Lightning component parameters are not valid steps for this task.


NEW QUESTION # 58
A HC admin is configuring a 'Convert to Patient' process,utilizing the Lead to Individual Conversion Apex class. Which statements are true about the steps the admin can take?(choose 3)

  • A. Duplicate checks on Medical Record Number,Source System and Source System ID can be handled automatically by HC
  • B. Some Lead field mappings including Medical Record Number,Source SystemID can be handled automatically by HC.
  • C. The Lead to Individual Conversion apex class will create a new Opportunity for the patient.
  • D. The custom Convert to Patient button should be added to the Lead list view.
  • E. The admin must configure all Lead field mappings including Medical Record Number,Source System and Source System ID.

Answer: A,B,E

Explanation:
The admin must configure all Lead field mappings including Medical Record Number, Source System and Source System ID (A), some Lead field mappings including Medical Record Number, Source System ID can be handled automatically by HC , and duplicate checks on Medical Record Number, Source System and Source System ID can be handled automatically by HC (E) are true statements about the steps the admin can take. The custom Convert to Patient button should be added to the Lead detail page, not the list view (B). The Lead to Individual Conversion apex class will not create a new Opportunity for the patient (D).


NEW QUESTION # 59
A call center agent at Bloomington Caregivers wants the ability to look up providers by appointment on behalf of their patients.
Which two capabilities should a consultant recommend to enable this requirement?

  • A. Experience Cloud for Health Cloud
  • B. Provider Search
  • C. Intelligent Appointment Management
  • D. Integrated Care Management

Answer: B,C

Explanation:
To enable call center agents at Bloomington Caregivers to look up providers by appointment on behalf of their patients, a consultant should recommend the following capabilities in Health Cloud:
Provider Search: This is a feature that allows call center agents to search for providers based on various criteria, such as location, specialty, availability, network status, ratings, languages spoken, etc. Provider Search helps call center agents find the best match for their patients' needs4.
Intelligent Appointment Management: This is a feature that allows call center agents to schedule appointments with providers based on their availability and preferences. Intelligent Appointment Management helps call center agents optimize appointment booking by considering factors such as travel time, urgency level, patient history, provider capacity, etc5. Experience Cloud for Health Cloud or Integrated Care Management are not capabilities that can fulfill this requirement.


NEW QUESTION # 60
An Health Cloud administrator has setup risk recalculation by setting the recalculate flag to true, but is not seeing the recalculation score for the patient. Which of the following is mostly likely the reason why the recalculation score for the patient is not displaying?

  • A. Risk scores are recalculated only for patients that are affiliated with a Care Program.
  • B. CMS risk scores should be recalculated using only third party APIs.
  • C. Risk scores can only be calculated using the CMS recalculation API.
  • D. CMS risk scores cannot be recalculated in Health Cloud.

Answer: A

Explanation:
Risk scores are recalculated only for patients that are affiliated with a Care Program is the most likely reason why the recalculation score for the patient is not displaying. CMS risk scores can be recalculated in Health Cloud (A), so this is not a reason for the score not displaying. CMS risk scores can be recalculated using both third party APIs and Salesforce APIs (B), so this is not a reason for the score not displaying. Risk scores can be calculated using both the CMS recalculation API and other methods (D), so this is not a reason for the score not displaying.


NEW QUESTION # 61
Which permission set is needed to grant users read access to health insurance records and also create, read and update access to Utilization Management records?

  • A. HC Foundation permission set
  • B. The Health Cloud Member Services Permission Set
  • C. HC Utilization Management Permission Set
  • D. HC Permission set license

Answer: C

Explanation:
Reference and details below.


NEW QUESTION # 62
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